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Speak directly with our friendly customer service team during business hours for immediate assistance.
+256 393 224396Send us an email and we'll get back to you within 24 hours with detailed information and support.
manager@rwakyakibunyasacco.comVisit any of our 5 branches across the Rwenzori region for face-to-face consultation and service.
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Kibiito, Fort Portal - Kasese Highway
Bunyangabu District, Uganda
Quick answers to common questions about our services and operations.
To become a member, you'll need: 2 passport photos, photocopy of your National ID, LC1 letter, and UGX 20,000 for registration fee, shares, and initial savings. Visit any branch with these documents to get started.
Loan applications are typically processed within 24-48 hours for complete applications with all required documents. Emergency loans can be processed within 24 hours for qualified members.
All our loans carry a competitive 2% monthly interest rate on reducing balance. This translates to affordable repayments and clear, transparent pricing with no hidden charges.
Yes! Voluntary savings can be accessed anytime during business hours. However, compulsory savings (4% of loan amount) remain until your loan is fully cleared to maintain your security.
Yes, we offer M-SACCO mobile banking services that allow you to check balances, make payments, and apply for loans through your mobile phone. Visit any branch to register for this service.
Contact us directly through these numbers for quick support.